We try to keep our tariff simple.
£66 including VAT for work completed within 1 hour.
Thereafter work is charged in 15 minute increments, based on £60 including VAT per hour.
Work that takes more than 3 hours will generally be priced at a fixed rate.
£78 including VAT
Up to 3 appliances £78 including VAT
Powerflushing – up to 8 radiators – £475 including VAT – reduced to £355.00 including VAT if carried out whilst on site undertaking other work.
Payment can be made by cheque, cash or bank transfer upon receipt of our invoice.
We are happy to provide quotes free of charge – however we reserve the right to quote only for work that we are able to commence within 3 months.
Our Complaints Procedure
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
As soon as possible after the completion of the works, please inspect everything to ensure the work has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Either call us on 0208 777 5994, or write to us at Pearce Boilers and Bathrooms Ltd 4 The Drive West Wickham BR4 0EP or you can email us – at firstname.lastname@example.org
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted trader we use Ombudsman Services Ltd for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0117 981 2929.